PAYMENT & SHIPPING
Payment :
We accept Credit Card Payment, PayPal, Alipay, PayMe, and Octopus App.
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What is PayPal?
PayPal is an online payment company that provides our customer a secure way to send money to anybody who has an Email account.
1. Not yet has a PayPal account? Apply now.
2. If you place order online, you can see a PayPal button when you view your order. Click that button and the system will redirect you to the PayPal site. They will teach you how to settle the payment.
*Please write down your fully Address and Mobile no. before checkout.
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By PayMe :
1) After checkout for payment, choose the "Manual Payment".
2) Click the PayMe Link : http://payme.hsbc/zuco
3) Input the total amount and your order name or order number.
4) After payment, Continue and Place Order.
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By Octopus App:
1) After checkout for payment, Choose the "Manual Payment".
2) Click the Octopus Link : https://app.octopus.com.hk/qrpayment?token=OEM0305444870401112033444904D1A0
or
Scan this Octopus QR Code in Octopus App:
3) Input the total amount and your order name or order number.
4) After payment, Continue and Place Order.
Shipping:
• Local - Hong Kong:
* Free Delivery HK$300 or above
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Less than 1kg - HK$ 30
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1kg - HK$ 36, 2kg or over - HK$ 50
• Macau:
* Free Delivery to Macau, purchase HK$450 or above
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Less than 1kg - HK$ 50
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1kg - HK$ 60, 2kg or over - HK$ 70
We deliver most parcels using S.F. Express and we have several delivery options and deliver methods：
1) S.F. Express (Door to Door)
2) S.F. Express (Pick-up Points or EF Lockers)
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Please enter the Pickup Point Code or EF Locker Code in shipping address when checkout：
* Please remember to enter the S.F. Express Code and Mobile no. for receiving SMS from courier.
• International Order :
We currently provide international delivery services to 25 countries, including:
- Japan, South Korea, Australia, Taiwan, Singapore, Thailand, Malaysia, Indonesia
- United State of America, Canada
- United Kingdom, Ireland, France, Netherlands, Italy, Spain, Portugal, Switzerland, Germany, Austria, Belgium, Poland, Sweden, Norway, Finland
We aim to ensure that all orders are packed and shipped within 3 business days and deliver using HongKong Post.
Shipping fee will be calculated and shown on checkout status.
We have made every effort to ensure that the website accurately reflects postage calculations. However, if there is a big difference between the estimated and actual postage costs, we will contact with you to arrange for any required additional payment.
Please allow 3–15 business days (depending on different location and postal service) for delivery to your destination.
Please note that the import duties and taxes are the responsibility of the customer, and it is up to the customer to find out what these costs may entail.
You can track the location and progress of your parcel via the following HongKong Post website link：
https://webapp.hongkongpost.hk/tc/mail_tracking/index.html
If you have any enquiry about shipping, please contact us at zucocoffee@gmail.com